REFUND AND RETURNS POLICY

Thank you for choosing our bedding. To ensure your shopping experience, we offer the following refund and return policy:

Return period: You have 30 days from the date you receive the product to request a return. If the product is not returned within this period, we will not be able to provide a refund.

Product status: The returned product must be in new, unused condition, and all labels and packaging must be intact. If the product has been used or damaged, you may not be able to get a full refund.

Return procedure: Please contact our customer service team to request a return and obtain the return address. Before sending the product back, please make sure to fill out the return application form and send it back with the product.

Shipping cost: If the return is caused by us sending the wrong product or product quality problems, we will bear the return shipping cost. For returns caused by personal reasons of consumers, the shipping cost must be borne by the customer.

Refund processing: Once we receive your returned product and confirm that it meets the return conditions, we will process your refund within 5 working days. The refund will be returned to your original payment account.

Special circumstances: If the product you received has quality problems or does not match your order, please contact our customer service team within 48 hours after receiving the product, and we will help you solve the problem.

Thank you for your support and understanding. If you have any questions, please feel free to contact our customer service team, we will serve you wholeheartedly.